Who we work with

Hospitals, universities, airlines, transport operators, councils and workplace culture consultancies: the organisations PTR has designed and delivered with, in their own published words.

A facilitator guides a participant through a scenario.

Named clients, published results

Mayo Clinic has run one PTR program with more than 1,100 nurse and social worker leaders. Central Coast Council has delivered another more than 200 times across its community.

One of those programs runs in the United States and the other in Australia. Both started the same way: a team that wanted somewhere safe to practise the conversation before it counted.

What follows is that record: the organisation, the program built with it, and what it reported.

Healthcare

Mater Education, Mayo Clinic and XRHealth Australia.

An older woman wearing a VR headset stands face to face with a nurse in Mater scrubs, both with their hands raised, in a simulated hospital room. — Mirroring a nurse's hands inside the build.

Mater Education

PTR worked with Mater Education on Through the Looking Glass, a VR pilot for its Speaking with Good Judgement program, co-designed with the program team leads and the Centre for Medical Simulation at Harvard.

It was delivered face to face to more than 60 participants across Mater campuses, and Mater evaluated it with the staff who took part.

Read the Mater Education case study

A man wearing a mixed-reality headset raises his hands, mirrored by a long-haired figure, in a simulated hospital room. — Hands raised to a character in the ward.

Mayo Clinic

A Day In a Lifetime is a series of short VR experiences People Tech Revolution built with Mayo Clinic nursing staff, drawn from their lived experience of bias, racism, discrimination and allyship.

Documented in a peer-reviewed Journal of Nursing Administration paper, it has been delivered to more than 1,100 nurse and social worker leaders across Mayo Clinic campuses.

Read the Mayo Clinic case study

A worker wearing a headset grips the wheel of a stationary truck cab, practising a return to duty after a serious incident. — Returning to the cab after a critical incident.

XRHealth Australia

XRHealth Australia's transport and recovery program uses immersive experiences to help people rebuild confidence after critical incidents.

"Their ability to understand clinical and operational needs and translate complex ideas into safe, realistic VR environments has made the partnership both productive and enjoyable." Martine McCash, Vice President, Services, XRHealth Australia.

Education

Cornell University, University of Illinois Chicago and FoodStream Network.

An inclusion scenario for practising supportive conversation. — A participant laughs mid-scenario, a facilitator beside him.

Cornell University

Everyday Inclusion, PTR's three-part VR experience exploring unconscious bias and intersectionality, was co-designed with Cornell University and diversity and inclusion expert Angela Winfield.

It is the lead title in the PTR VR Library and the module later used with Metro Trains and Etihad Airways.

Read the Everyday Inclusion case study

A woman wearing a headset pinches the air above a kitchen bench, herbs on the windowsill behind her. — Cook It: a pinch of salt, in VR.

FoodStream Network

Cook It, developed by PTR with FoodStream Network, reimagines food education as a hands-on, cooking-based program for New York City school students, many from migrant backgrounds.

It teaches nutrition, science and cultural appreciation through practical experience, and FoodStream Network recorded a classroom sample in its own case study.

Read the Cook It case study

A nurse educator briefs a nursing student in a simulation laboratory, one of them wearing a headset. — A nurse educator briefs a nursing student.

University of Illinois Chicago

"PTR demonstrated a profound understanding of the intricacies of human behaviour, crucial in crafting meaningful and impactful experiences."

Keia Hobbs, MD, Assistant Dean of Graduate Medical Education, Focus on Diversity, Equity, and Inclusion, Office of Graduate Medical Education, University of Illinois Chicago.

Government and community

Central Coast Council.

A cafe scenario for practising supported movement. — A participant on a beachside terrace, arms wide.

Central Coast Council

Central Coast Council developed a VR experience with PTR as part of its strategy to improve disability access and inclusion, co-designed with the Council's Access and Inclusion Reference Group.

It gives a first-person view of a beach and a shopping centre with a disability, and has been delivered across the community more than 200 times.

Read the Central Coast Council case study

Workplace and enterprise

Google, Etihad Airways, Optus, Domain Group, 89 Degrees East and MWAH.

An office scenario for practising conversation. — A headset session in an open-plan office.

Google

A four-scenario VR diversity, equity and inclusion training co-designed by PTR co-founder Leonie Sanderson and Google's DEI volunteers, documented in a peer-reviewed CHI 2024 paper co-authored by Google researchers and Sanderson.

Download the Google research paper PDF

In the first training cohort of Google security staff, average satisfaction was 4.7 out of 5, and all but one respondent rated the VR training better than Google's standard DEI training.

Read the Google case study

A lounge scenario for welcoming a traveller. — A facilitator fits a headset in the lounge.

Etihad Airways

PTR delivered a two-day immersive VR training pilot for Etihad Airways cabin crew, using the Everyday Inclusion and Mind Shift modules to build awareness of unconscious bias, cultural misunderstanding and allyship across a multicultural workforce.

The pilot was run with Utano Global, whose yarning circles followed each session.

Read the Etihad Airways case study

A team member waits for a review conversation across a desk, seen through the headset, a floating panel of replies in view. — A team member waits for a review conversation.

Optus

For Optus, PTR built a VR experience that supports a culture of belonging.

It lets people step into the shoes of both employees and managers to see the impact of workplace bias as it happens.

An employee sits forward in a simulated corner office, city beyond the glass, as a manager wearing the headset sits opposite. — The promotion conversation, across the desk.

Domain Group

"Participants are able to empathise and discuss the experiences with detail that just wouldn't be possible without actually experiencing it themselves."

Nic Barry, Digital Learning and Organisational Capability, Domain Group.

A woman wearing a headset reaches toward a glowing ring in the air in a blue-walled office. — A pitch, rehearsed in a blue-walled office.

89 Degrees East

Archer's Lab is a VR experience PTR built to help women build confidence pitching their business ideas.

"Their approach was structured and transparent and they always let us know what was achievable given the timeframe and budget." Sally Wagnon, Senior Campaign Manager, 89 Degrees East.

A senior leader listens to a younger colleague across a small office table, one wearing a headset. — A senior leader listens to a younger colleague.

MWAH, Making Work Human Again

"They jump back, step away, they gasp, they try to find their voice, they ask to be included and when dismissed, they physically shrink. And when they can't do any of those things, the learning sticks and the real conversations begin."

Rhonda Brighton-Hall, CEO, MWAH, Making Work Human Again.

"We could see how powerful VR is at giving people 'a-ha moments' and wanted to create training that has an impact on people's behaviours."

Leonie Sanderson, PTR's co-founder, arms folded and laughing. Leonie Sanderson
Co-founder, People Tech Revolution. Aerospace Xelerated spotlight, Medium

Transport and logistics

Metro Trains, with Grit Leadership.

A simulated rail maintenance yard in cold, misty light, rolling stock on gravel ballast. A woman wears the headset as a colleague stands beside her. — A rail yard at dawn, a colleague alongside.

Metro Trains

In collaboration with Grit Leadership, PTR delivered three targeted VR training sessions for Metro Trains using the Everyday Inclusion module.

The sessions helped the organisation examine systemic bias and support gender equity in operational roles such as train maintenance.

Read the Metro Trains case study

Sectors PTR is building for

Aged care, mining and resources: the same method as the delivered programs, with a real crew and a real setting at the first workshop.

Two men sit at a crib room table under a fluorescent light, one wearing a headset, the other holding a mug. — A crib room table, late in the shift.

Mining and resources

Most mining training is technical, and most mining incidents are not. The moments that decide a shift are a crew member who is too tired to say so, a pre-start where nobody raises the thing everyone can see, and the decision to stop work.

PTR builds the conversation around the work: the pre-start, the handover and the decision to stop.

Mining and Resources

A woman wearing a headset sits in a remote site clinic as a man talks with his hands, red earth and a fence through the window. — A remote site clinic, red earth outside.

A man wearing a headset stands at a workshop bench as a woman in a hi-vis vest waits at the open roller door. — A workshop shed, a colleague at the door.

Aged care

The kitchen table, the garden bench, the medication round: the conversations care staff rehearse, built with the same first-person method as the Central Coast Council program.

Aged care is an area PTR is actively building for, and the disability-awareness work is where it starts.

Aged Care and Disability case studies

Where next

Delivery and technology partners, the case studies in full, every industry page, and the way to start a conversation.

An events coordinator briefs two colleagues during setup, one wearing a headset.

Partners. Formal delivery and technology partnerships. Who PTR builds and delivers alongside, and what each partnership does.

Two nurses wearing headsets face each other in a hospital ward, an information panel floating between them.

Case studies. Client by client, what was built and what happened. Eight programs across health, education, government and the workplace.

Three council planners discuss a design idea around a table, one wearing a headset.

Industries. Every sector PTR builds for, in one place. Health, education, government, aged care, workplace, justice, mining and transport.

And two ways to start

A conversation about your own situation, or the ready-to-run titles in the PTR VR Library.

A man holds a tablet toward a woman wearing a headset in a studio, a large screen behind them.

Talk to us. One situation your team wants handled better is enough to start. What to bring, and what happens on the first call.

A facilitator guides two participants wearing headsets in a workshop room.

The PTR VR Library. Ready-to-run titles for leadership, learning and social impact. Everyday Inclusion, Speak To Me Normally and the Mind Shift series.

Two planners review a flood response plan. A VR training scenario for government and public sector.

A review, talked through at the desk.

What your reviewers get

Procurement, clinical governance, security and legal reviews ask for the same things: where data is processed, what people consent to, and the documents behind each answer.

They are in one place, each answer linked to its document.

Governance for regulated buyers

Recognise your own organisation's shape in this list?

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