Our Work / Research & Evidence

Research and evidence

Our work page shows what PTR has built and who has used it. This page collects the peer-reviewed studies, program evaluations and reported outcomes behind that work, each with the authors, publication and method named.

Download the case studies and research

Client evaluations and published research behind our work. Download the PDFs to share with your team, or request the full Mayo Clinic case study.

Animated avatars in conversation in an office, from the Google DEI scenario built with Equal Reality, a subsidiary of People Tech Revolution.
Avatars converse in the Google DEI training.

What the case studies describe, and what this page verifies

The case studies describe PTR's delivery and the clients' experience. Each research summary here identifies the authors, publication, method, sample and reported results.

The Google project was co-designed by PTR, led by co-founder Leonie Sanderson, with Google's DEI volunteers; People Tech Revolution built the Mayo Clinic project with Equal Reality, a subsidiary of People Tech Revolution.

Research summaries

Two peer-reviewed studies, examined in full on their own pages.

A video call scenario in the Google DEI training, where a colleague's technical expertise is wrongly assumed based on appearance.
A video call from the Google training.

VR DEI training at Google (CHI 2024)

A case-study paper co-authored by Google researchers and Leonie Sanderson of Equal Reality, published as an extended abstract at the CHI 2024 conference.

It describes four VR diversity, equity and inclusion training scenarios and reports preliminary, self-reported feedback from a small group of Google employees who trialled the training in September 2023.

Read the summary →

Nurse leaders on a ward round, the setting the Mayo Clinic studies examined.
A ward round, the Mayo Clinic setting.

VR training for nurse leaders at Mayo Clinic (JONA 2024 and Social Science & Medicine 2025)

Two peer-reviewed papers by Mayo Clinic researchers examine a VR DEI and empathy training program People Tech Revolution built, offered to 1,149 eligible Mayo Clinic nurse and social worker leaders.

One paper describes the rollout; a second, using a controlled trial design, measures the effect on empathy and upstander-behaviour intentions, including a 6 to 8 month follow-up.

Read the summary → · Full citations

Program evaluations and reported outcomes

Mater Education's pilot evaluation appears below under Mater's name; every other reported outcome sits on its own page.

A clinician in a headset at a hospital bedside, the ward fully simulated around the conversation.
Through the Looking Glass, Mater Education's pilot.

Mater Immersive Learning Pilot

Mater Education's own program evaluation of its VR training for psychologically safe conversations, "Speaking with Good Judgement: Through the Looking Glass," reported that 93% of participating staff enjoyed the experience and 90% reported an increase in their concentration.

Read the summary → · Every other reported outcome: Central Coast Council and Cook It!

What the studies report

The Google and Mayo Clinic papers report participant ratings and describe facilitated debriefs; the Mayo Clinic trial also compared groups and measured results again 6 to 8 months later.

2

peer-reviewed papers examine the Mayo Clinic trial's control group and its 6 to 8 month follow-up

3

independently peer-reviewed papers in total sit behind this page, cited in full on the papers page

Where the evidence lives

The papers, the featured findings and the program outcomes each have a page, with the setting the work was measured in.

"We could see how powerful VR is at giving people 'a-ha moments' and wanted to create training that has an impact on people's behaviours."

Leonie Sanderson, PTR's co-founder, arms folded and laughing.Leonie Sanderson
Co-founder, People Tech Revolution. Startup Spotlight, Aerospace Xelerated, 2023

What each study asked people to do

Each one put staff inside a moment from their own kind of workplace, asked them to choose a response, then talked it through.

A performance and feedback scenario in the Google DEI training, shaped by bias and stereotyping between a manager and a report.
A performance conversation from the Google training.

Google: choose, then talk it through

Trainees lived through workplace incidents drawn from what Google employees had shared, chose whether to call the behaviour out, call it in or let it pass, then discussed that choice with a facilitator.

Anonymous surveys after testing and after the first cohort asked whether the scenes felt real and whether the format built empathy. What they reported

A consultant speaks with a family member in a hospital corridor, one of them wearing a headset.
A consultant updates a family in a corridor.

Mater: watch the conversation, then steer it

Staff stood in Mater rooms recreated in VR, watched colleagues handle a hard feedback conversation, then chose what to say next and saw the consequences play out.

Mater Education’s own evaluation then asked staff about their concentration, how engaging the scenes were and whether they wanted more VR learning. What Mater found

A clinical scenario for practising conversation.
A clinical room, set up for practice.

Mayo Clinic: feel it, then answer as yourself

Nurse and social worker leaders first experienced bias as a Black nurse, then practised responding in their own voice, in a breakroom and a patient room co-designed with staff who had lived it.

Researchers compared them with a control group and measured again 6 to 8 months later. What changed

Want the evidence behind a specific page, or to talk about running your own evaluation?

Open the contact form
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WHAT CLIENTS SAY
Keia Hobbs, MD
PTR demonstrated a profound understanding of the intricacies of human behaviour, crucial in crafting meaningful and impactful experiences. I wholeheartedly endorse PTR and their commitment to creating impactful experiences.
Keia Hobbs, MD
Assistant Dean of Graduate Medical Education, University of Illinois Chicago
Martine McCash
Over the past six months, XRHealth Australia has worked closely with People Tech Revolution to co-design innovative immersive applications... supporting workplace mental health and recovery in the transport industry. Simon and his team have been exceptional collaborators: creative, responsive and genuinely committed to human-centred design. Their ability to understand clinical and operational needs and translate complex ideas into safe, realistic VR environments has made the partnership both productive and enjoyable. Together, we are developing practical, evidence-informed tools that build confidence, resilience and coping strategies through structured, real-world scenarios. I highly recommend People Tech Revolution as a trusted technology partner.
Martine McCash
Vice President - Services, XRHealth Australia
Sally Wagnon
From the initial concept discussions to the final execution, PTR demonstrated a commitment to guiding us through what was completely new territory. Their approach was structured and transparent and they always let us know what was achievable given the timeframe and budget.
Sally Wagnon
Senior Campaign Manager, 89 Degrees East
Nic Barry
I don't think role plays will ever cut it again in this space. Participants are able to empathise and discuss the experiences... with detail that just wouldn't be possible without actually experiencing it themselves.
Nic Barry
Digital Learning & Organisational Capability, Domain Group
Rhonda Brighton-Hall
They jump back, step away, they gasp, they try to find their voice, they ask to be included and when dismissed, they physically shrink. And when they can't do any of those things, the learning sticks and the real conversations begin.
Rhonda Brighton-Hall
CEO, MWAH - Making Work Human Again
Sean Hunter
Working with the PTR team has been great and I look forward to continuing the relationship and developing more VR training.
Sean Hunter
Director of Systems Transformation, Mater and Mater Education
Christine Mudavanhu
We work together with People Tech Revolution to codesign experiences and we are both committed to creating psychologically safe environments and workspaces.
Christine Mudavanhu
Founder and Principal Consultant, Utano Global
SWGJ Program Lead
VR will be a game changer, helping us create ongoing opportunities for deliberate and safe practice following the live workshop experience.
SWGJ Program Lead
Speaking with Good Judgement Program Lead, Mater Education
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