Our Work / Case Studies

Aged care and disability case studies

One delivered program in disability awareness, and the care conversations PTR is building next.

A therapist walks behind a white cane user.

Seeing the day from the other chair

A resident refuses help, a family member is angry at the desk, a footpath ends in a kerb: small exchanges that decide how a day feels for someone with a disability, and for the person supporting them.

PTR's delivered work here is Central Coast Council's disability-awareness program. The same first-person method is what it is building for aged care.

Central Coast Council

Raising awareness of disability

A VR experience that lets community members, businesses and council staff feel, briefly and safely, what everyday barriers are like from the inside.

A facilitator in a floral dress crouches beside a man using a wheelchair who wears a headset and raises both hands.
A facilitator crouches beside a participant mid-scenario.
Central Coast Council

A first-person view, delivered more than 200 times

Co-designed with the Council's Access and Inclusion Reference Group, whose members appear in the build, the experience gives a first-person view of a beach and a shopping centre with a disability.

It is now used in teacher training, internal council training and CSIRO-facilitated sessions across the Central Coast.

Read the Central Coast Council case study

The moments in the build

A scenario from a wheelchair, an accessible car park bay, a receptionist who leans over the desk.

A wheelchair user gestures in a scenario.
A wheelchair user gestures in a scenario.
A carer wearing a headset stands by an open car door as an older man approaches across a car park.
A carer waits at the open car door.
A receptionist wearing a headset leans over the desk while an older man waits at the counter.
A receptionist leans over the desk.
"It just gave people - who'd pretty much been in lockdown or isolated from family and friends that sense of still being able to enjoy the world, and maybe at the age of 94 to do something they had never done before."

Leonie Sanderson, PTR's co-founder, seated at a table.Leonie Sanderson
Co-founder, People Tech Revolution. ABC News, June 2022

What practice looks like in aged care

The kitchen table, the garden bench, the hallway rail: the conversations care staff rehearse, built with the same method as the delivered work.

A simulated aged-care garden courtyard in gold light. A woman in her late eighties sits on a bench wearing the headset as a care worker sits beside her.
A resident talks with a care worker outdoors.
A simulated suburban kitchen in an older person's home. A support worker wears the headset at the bench while the resident sits at the table.
A support worker at the kitchen bench.
A simulated aged-care hallway. A man in his mid-eighties stands holding the rail as a carer wearing the headset approaches.
A carer slows at the hallway rail.

And the quieter rooms

A consult in the recliner, a chat in the sunroom: not a crisis, just the ordinary conversation that makes up a day.

A physiotherapist wearing a headset leans toward a seated older woman in a recliner.
A physiotherapist leans toward a seated woman.
A support worker wearing a headset sits beside an older woman in a sunroom with plants at the window.
A support worker sits with an older woman.

Where next

The industry page, the same program read from the government side, and the pages that explain the medium.

A simulated community-services meeting room. A man in his wheelchair leads the conversation, his mother beside him, a planner wearing the headset opposite.
Aged Care and Disability. Every care conversation PTR builds for. Planning meeting, ramp, kitchen and garden, with the research linked.
 A resident raises a concern at a service counter while another listens, seen through the headset.
Government and Public Sector. The Central Coast program, read from the council side. How a public-sector partner used VR to shift a whole community.
 An older woman sits near a younger man on a garden bench, seen through the headset.
What is virtual reality? The medium explained without jargon. Why a first-person view changes what a carer notices.

And more places to look

Every case study PTR has published, and the ready-to-run titles in the PTR VR Library.

A simulated shopping strip with a ramp to a doorway. A woman waits in her wheelchair at the ramp while a support worker wearing the headset stands beside her.
All case studies. Client by client, what was built and what happened. Eight programs across health, education, government and the workplace.
 A wheelchair user wearing a headset sits in a care lounge, a window and armchairs behind.
The PTR VR Library. Ready-to-run titles for leadership, learning and social impact. Everyday Inclusion, Speak To Me Normally and the Mind Shift series.

Want a result like this for your own aged care or disability team?

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WHAT CLIENTS SAY
Keia Hobbs, MD
PTR demonstrated a profound understanding of the intricacies of human behaviour, crucial in crafting meaningful and impactful experiences. I wholeheartedly endorse PTR and their commitment to creating impactful experiences.
Keia Hobbs, MD
Assistant Dean of Graduate Medical Education, University of Illinois Chicago
Martine McCash
Over the past six months, XRHealth Australia has worked closely with People Tech Revolution to co-design innovative immersive applications... supporting workplace mental health and recovery in the transport industry. Simon and his team have been exceptional collaborators: creative, responsive and genuinely committed to human-centred design. Their ability to understand clinical and operational needs and translate complex ideas into safe, realistic VR environments has made the partnership both productive and enjoyable. Together, we are developing practical, evidence-informed tools that build confidence, resilience and coping strategies through structured, real-world scenarios. I highly recommend People Tech Revolution as a trusted technology partner.
Martine McCash
Vice President - Services, XRHealth Australia
Sally Wagnon
From the initial concept discussions to the final execution, PTR demonstrated a commitment to guiding us through what was completely new territory. Their approach was structured and transparent and they always let us know what was achievable given the timeframe and budget.
Sally Wagnon
Senior Campaign Manager, 89 Degrees East
Nic Barry
I don't think role plays will ever cut it again in this space. Participants are able to empathise and discuss the experiences... with detail that just wouldn't be possible without actually experiencing it themselves.
Nic Barry
Digital Learning & Organisational Capability, Domain Group
Rhonda Brighton-Hall
They jump back, step away, they gasp, they try to find their voice, they ask to be included and when dismissed, they physically shrink. And when they can't do any of those things, the learning sticks and the real conversations begin.
Rhonda Brighton-Hall
CEO, MWAH - Making Work Human Again
Sean Hunter
Working with the PTR team has been great and I look forward to continuing the relationship and developing more VR training.
Sean Hunter
Director of Systems Transformation, Mater and Mater Education
Christine Mudavanhu
We work together with People Tech Revolution to codesign experiences and we are both committed to creating psychologically safe environments and workspaces.
Christine Mudavanhu
Founder and Principal Consultant, Utano Global
SWGJ Program Lead
VR will be a game changer, helping us create ongoing opportunities for deliberate and safe practice following the live workshop experience.
SWGJ Program Lead
Speaking with Good Judgement Program Lead, Mater Education
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Amazon Abinbev Domain Group Nsw Police Force State Farm Uic Austrade Colorado College Douglas Partners Htc Lake Michigan College Montana State University Optus Accelerator Enterprising Women Procter Gamble Games Done Legit Central Coast Council Thales Valdosta State University Advance Queensland Salesforce Amazon Abinbev Domain Group Nsw Police Force State Farm Uic Austrade Colorado College Douglas Partners Htc Lake Michigan College Montana State University Optus Accelerator Enterprising Women Procter Gamble Games Done Legit Central Coast Council Thales Valdosta State University Advance Queensland Salesforce
Exxonmobil Google Cornell University Royal Australian Navy Gsk Jpmorgan Booz Allen Coachella Georgian College King Wood Mallesons Macquarie Johns Hopkins University Ntuc Income Pomfret School Qut Pwc Servicenow University Of Colorado Watermark Telstra Foundation Enterprising Me Exxonmobil Google Cornell University Royal Australian Navy Gsk Jpmorgan Booz Allen Coachella Georgian College King Wood Mallesons Macquarie Johns Hopkins University Ntuc Income Pomfret School Qut Pwc Servicenow University Of Colorado Watermark Telstra Foundation Enterprising Me
Mayo Clinic Etihad Airways Commonwealth Bank Mater Viacom Cbs University Of Illinois Bcg Charles Darwin University Ibm Nyc Department Of Education Mcci Intel Nsw Family Community Services Port Macquarie Hastings Council Queensland Government Singularity University Southern New Hampshire University University Of Twente Woodside 89 Degrees East Mayo Clinic Etihad Airways Commonwealth Bank Mater Viacom Cbs University Of Illinois Bcg Charles Darwin University Ibm Nyc Department Of Education Mcci Intel Nsw Family Community Services Port Macquarie Hastings Council Queensland Government Singularity University Southern New Hampshire University University Of Twente Woodside 89 Degrees East
Simon Lowe in conversation, hands raised mid-sentence in an armchair
Didymo

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