Workplace and enterprise case studies
Inclusion training built around their own people and situations, then measured.
The office moments people replay for days
An idea credited to the wrong person, a joke that landed badly, a meeting where one voice never got in.
Google, Metro Trains, Etihad Airways and Cornell University each brought PTR a version of those moments, and each got a program built from its own people's experience.
VR DEI training
Four VR scenarios built from real incidents at Google, co-designed with its DEI team, and written up in a peer-reviewed CHI paper.
Two perspectives on one incident
PTR co-founder Leonie Sanderson co-designed the scenarios with Google's DEI volunteers, so trainees stand inside a difficult workplace situation from two sides.
In the CHI 2024 study, 91% of testers rated the scenarios realistic, and all but one rated the training better than Google's standard DEI training.
Inside the Google scenarios
A hybrid meeting, a team room with a reply to choose, a colleague mid-sentence.
"Virtual reality provides a safe and controlled environment where participants can engage in scenarios that challenge gender biases and promote inclusive behaviour."
Simon Lowe
CEO, People Tech Revolution. Global Best Practice Group, VR
Metro Trains
Gender equity in operational roles
Three VR workshops with Grit Leadership that put Metro Trains' leaders inside the bias its policies could not see.
Head office, operational leaders and the depot
Metro Trains had used VR for technical training and wanted to know whether it could shift leadership mindsets about women in roles like train maintenance.
Three sessions, each for a different audience, used the Everyday Inclusion module to make systemic bias visible to the people who set the policy.
Etihad Airways
Confronting bias in cabin crew culture
A two-day VR pilot in February 2024 with Utano Global, for a multicultural cabin crew.
Everyday Inclusion and Mind Shift, then a yarning circle
Cabin crew met unconscious bias and cultural misunderstanding in practice, then talked it through in a yarning circle led with Utano Global.
The pilot ran in an airport lounge on Meta Quest 3 headsets, with crew from across a multicultural workforce.
Crew rooms and cabins
A cabin seat, a crew room with a reply to choose, a service counter by the window.
Cornell University
Everyday Inclusion
The three-part module co-designed with Cornell University that Metro Trains and Etihad Airways later used.
The title the other programs stand on
Co-designed with Cornell University and diversity and inclusion expert Angela Winfield, the module explores unconscious bias, microaggressions and intersectionality from the seat of the person it happens to.
It is the same title later used with Metro Trains and Etihad Airways, and the lead title in the PTR VR Library.
Where the practice goes next at work
The same method reaches the promotion conversation, the delegation that gets pushed back, and a reply chosen in a plain office.
Where next
The industry page, the research behind the Google study, the library titles, and how AI practice partners fit.
And more places to look
Every case study PTR has published, and where an AI practice partner fits beside the VR.
Want a result like this for your own workplace?
